Technical Support: Professional and Individual
Berg is always at your side as a reliable partner. With us, you receive sound advice on the appropriate measurement technology and a clearly structured measuring point concept for your energy management already in the offer. Our service and support activities encompass everything from the preparation of the quote to the successful implementation and commissioning of your energy management system. We regard the relationship with our customers as a valuable asset. The only yardstick for our technical support is finding solutions quickly and achieving 100% customer satisfaction.
Helpdesk for contract customers
We are in close contact and guarantee consistently proven support. We respond competently, quickly, and directly via our respective project managers, sales staff, and our in-house hotline. ONE contact person for your entire energy project provides technical support from cable pulling to database maintenance. We coordinate your order internally so that no interface-related losses occur.
For our service contract customers, our helpdesk is available for all technical inquiries. Should a problem arise that is unsolvable for you, please fill out the form below as completely as possible. Our staff will answer your request as soon as possible.
We use TeamViewer for fast support.
Our employees are always helpful and answer your questions. Thomas Gruber, Andreas Schönherr, and Bernhard Antl will advise you personally and promptly. Contact them directly here:
Bernhard AntlSystems Engineer, Support
T +49 89 379 160 308
Thomas GruberSystems Engineer, Support
T +49 89 379 160 301
Andreas SchönherrSystems Engineer, Support
T +49 89 379 160 302